![]() ![]() What Can You Do at an Uber Greenlight Hub? Resources include information about how to become an Uber driver, available promotional offers, tips for driving in different areas, details about local events, and more. In addition to personal support and assistance resolving issues, Uber drivers can also find valuable resources at their nearest Greenlight Hub. The Uber team at the Greenlight Hub will work to get you the support and resolution you need. If something goes wrong during a ride, such as a passenger damaging your car, for instance, a local Hub will help resolve the issue. Resolving Issuesįrom payment problems to app issues and everything in between, Uber drivers can find help resolving almost any issue at their local Greenlight Hub. You’ll meet in person with Uber customer support members and talk as they provide you with personal driver support. The Uber driver app is a valuable resource, but sometimes it’s helpful to talk with someone in person. The Greenlight Hubs offer three main areas of help to all Uber drivers who work in each Hub’s local area. ![]() Why Are Greenlight Hubs Important for Drivers? Go into your app and tap on “call support” inside the “Help” section. You can also try contacting Uber through social media channels like Twitter or Facebook.įinally, you can always call Uber’s customer support phone line if all else fails. The online forum includes drivers just like you who are more than happy to offer assistance and advice. The Uber Driver Forum is a great place to start. If you’re unable to get help from an Uber Greenlight Hub, there are a few other options available to you. ![]() Alternatives to Try if Your Greenlight Hub is Closed You can visit your Uber driver app to see if your account includes an offer to receive these free supplies at your local Hub. They also now typically give out masks and other helpful health and cleaning supplies to any visiting Uber driver needing them. Many open Greenlight Hubs reduced their hours of operation. These locations did so after local public health officials in certain areas recommended the closings. However, the company does state that some Greenlight Hubs in Canada and the United States closed down temporarily. Are Uber Greenlight Hubs Open During the COVID-19 Pandemic?Īt this time, Uber hasn’t announced any specific closings of their Greenlight Hubs. You’ll also want to ensure you have the necessary documents on hand, such as your driver’s license, proof of vehicle registration, and insurance card. Assistance resolving miscellaneous issues with your rideshare driving experienceĮach Hub has different hours of operation.īe sure to check the Uber website or call ahead before heading out.Answers to questions about payments and fares.Assistance with creating an Uber account.The Hubs offer a variety of services, including the following. ![]() What Should I Bring With Me When I Visit an Uber Greenlight Hub?Īn Uber Greenlight Hub is a physical location where Uber drivers can go for support with their account or driving issues while driving for the rideshare app.Īt these locations, Uber drivers can help with anything related to their account or driving for Uber.Do I Need an Appointment to Visit an Uber Greenlight Hub?.What Can You Do at an Uber Greenlight Hub?.Why Are Greenlight Hubs Important for Drivers?.Are Uber Greenlight Hubs Open During the COVID-19 Pandemic?. ![]()
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